1200 L. W. Besinger Drive
Carpentersville, Illinois 60110
http://vil.carpentersville.il.us
INFORMATION FOR NEW RESIDENTS
GOVERNMENT: The Village is operated under a managerial form of government. The Village President and the Board of Trustees appoint the Village Manager who is responsible for the administration of the various departments. The Village Board meetings are held in the Village Hall at 6:30 p.m. on the first and third Tuesday of each month.
UTILITY COMPANIES:
| Allied Disposal |
|
847/429-7370 |
| A T & T |
|
800/244-4444 |
| Carpentersville Water Department |
|
847/551-3476 |
| Comcast Cable Service |
|
866/594-1234 |
| Commonwealth Edison (ComEd) |
|
800/334-7661 |
| Direct TV (satellite) |
|
800/374-9964 |
| Dish Network |
|
800/373-5341 |
| Nicor Gas |
|
888/642-6748 |
WATER AND SEWER: The Village provides water and sanitary sewer service. Water is provided from a number of wells in the area. Water meters are read and billed quarterly. A deposit is required of all customers, which is applied toward the final bill when they move out of the Village. Any amount left over is refunded.
| Owners: |
The deposit for service is $40.00 plus a $10.00 service charge. |
| Renters: |
The deposit for service is $100.00 plus a $10.00 service charge. |
| Water Rates: |
The water rate is $2.90 per 1,000 gallons. |
| Sewer Rates: |
The sewer rate is $3.22 per 1,000 gallons. |
This brings the total for water and sewer charges to $6.12 per 1,000 gallons.
Senior Discount: Residents over 65 receiving Social Security retirement benefits or any resident on full Social Security or Veterans Disability will be charged a flat quarterly rate of $4.70 for the first 15,000 gallons of water, but will be charged the normal sewer use rate. Water usage above 15,000 gallons will be charged at the regular rate.
Availability Charge: In addition to the above user charges, customers also pay a quarterly availability charge of $3.55 for water and $8.04 for sewer.
BUILDING PERMITS: A building permit is required for all construction, such as room additions, basements, hot water heaters, fences, driveways, garages, sheds, siding, re-roofing, re-shingling, and any swimming pool more than 24-inches in depth. Any questions, please contact one of our Inspectors.
DOG LICENSE: A dog license is required for any dog over the age of three (3) months. The fee is $3.00 per animal and is to be purchased prior to July 1 st of each year. Persons who purchase a dog license after August 15th shall pay a license fee of $5.00 per animal. If a dog is acquired after July 1 st a license shall be obtained within forty- five (45) days or when the dog is three months old, whichever comes first.
GARBAGE COLLECTION GUIDELINES
SEWER BACK UP: Should you experience a sewer back up, contact the Village Hall at 426-3439. After 5:00 p.m. and on weekends, call 911. If the Public Works Department finds that the main lines are clear, you will be advised to call a plumber. Please note that you are responsible for maintenance of the sewer lines from the house to the Village’s main sewer line.

VILLAGE VEHICLE STICKERS:
| Purchased between |
|
Seniors |
|
Motorcycles |
|
Passenger Vehicles |
|
Trucks 8,000 lbs. or less |
|
Trucks over 8,000 lbs. |
| June 1 and July 1 |
|
1.00 |
|
22.50 |
|
25.00 |
|
30.00 |
|
40.00 |
| July 2 and August 1 |
|
2.00 |
|
45.00 |
|
50.00 |
|
60.00 |
|
80.00 |
| August 2 and after |
|
3.00 |
|
67.50 |
|
75.00 |
|
90.00 |
|
120.00 |
New Purchases: Persons with newly purchased vehicles or new residents have 60 days in which to purchase a vehicle sticker at the normal fee. Proof of the date of purchase or move-in must be provided. The cost for residents who purchase a vehicle or move in after January 1st shall be one-half the annual fee.
Senior Citizens or Disabled: Residents who are 65 or older, or on a full Social Security disability are eligible for one discount per family. Proof of age and ownership required. Residents of the Village who are entitled to and who display either a Bronze Star, Silver Star, Congressional Medal of Honor, POW/MIA, Purple Heart or Retired Armed Forces license issued by the Illinois Secretary of State are also eligible.
Transfers: A licensee may transfer his vehicle sticker from the vehicle originally assigned to another vehicle purchased in the same licensing year if the original sticker is presented for a cost of $5.00.
VILLAGE ORDINANCES TO BE AWARE OF:
Alarm Restrictions: The Village has enacted an alarm ordinance to cut down on the number of false alarms that take the Police and Fire Departments away from other necessary duties. When an alarm system is installed, or ownership of an existing alarm system is passed onto the new homeowner, the homeowner shall obtain an alarm permit from the Police Department. The permit cost is $20.00. You are allowed three (3) false alarms per calendar year; the fourth and fifth false alarm carry a $50.00 fine; the sixth alarm, and any other subsequent alarm, carry a $100.00 fine.
Discharging Weapons: It is unlawful to discharge any firearm, air rifle, B-B gun or pellet gun within the Village limits. It is also unlawful to discharge from a bow and arrow capable of inflicting injury to persons or damage to property within the Village limits.
Display of Street Numbers: Each structure that has been assigned a street number is required to display said number in a position easily observed and readable from the public right-of-way. All numbers shall be in Arabic numerals or alphabet letters at least 4-inches high with a minimum stroke width of 1/ 2- inch.
Garage Sales: Two garage sales are permitted per household each year. All signs advertising the sale must be placed on private property.
Inoperable Motor Vehicles: All inoperable motor vehicles located anywhere in the Village whether on public or private property, constitutes a nuisance and must be removed.
No Solicitors: The Village does have an ordinance governing solicitors. "No Solicitors Invited” stickers are available at the Village Hall.
Number of Dogs Permitted per Residence: No person shall permit more than two (2) dogs over the age of three months to be or remain in or about any single family residence or more than one dog in any single family dwelling unit in any multiple family residential buildings. Town homes are considered multiple housing buildings.
Open Burning: It is unlawful to build, light or ignite any bonfire, to burn any leaves, brush, refuse, waste, paper, trash or any other article or commodity which the owner or possessor thereof desires to destroy or dispose of, at anytime, anywhere in the Village.
Overnight Parking Ban: It is unlawful to park on any street for more than thirty (30) minutes between the hours of 2:00 a.m. and 6:00 a.m. on any day.
Snowfall Parking Ban: It is unlawful to park on any street during or following a snowfall after an accumulation of one inch or more of snow, until the street has been plowed and cleared of snow.

VILLAGE PHONE NUMBERS: Village Hall – Main Number: 847/426-3439
| Police and Fire Emergency |
911 |
|
|
Information Technology |
426-3439 |
x 210 |
| Administration |
426-3439 |
x 223 |
|
Police Non-Emergency |
551-3481 |
|
| Code Enforcement/Building |
551-3478 |
|
|
Village Clerk |
426-3439 |
x 292 |
| Community Development |
551-3478 |
|
|
Public Works |
836-2464 |
|
| Engineering |
551-3480 |
|
|
Sewer Division |
551-3490 |
|
| Finance (water service) |
551-3476 |
|
|
Streets Division |
551-3494 |
|
| Human Resource |
426-3439 |
x 289 |
|
Underground Division |
551-3493 |
|
| Fire Non-Emergency |
426-2131 |
|
|
Water Division |
551-3492 |
|
| Code Violation Hot Line |
426-9600 |
|
|
Anonymous Crime Tip Line |
551-3488 |
|
GENERAL PHONE NUMBERS:
| Better Business Bureau |
|
312/832-0500 |
| Northern Kane County Chamber of Commerce |
|
847/426-8565 |
| Dundee Township Library |
|
847/428-3661 |
| Dundee Township Park District Recreation Center/Pool Information |
|
847/428-7131 |
| Dundee Township Tax Assessors Office |
|
847/428-2634 |
| Kane County General Information |
|
630/232-3400 |
| Local Newspapers: |
|
|
| Daily Courier News, Elgin |
|
847/888-7800 |
| Daily Herald, Arlington Heights |
|
847/427-4333 |
| Northwest Herald, Crystal Lake |
|
800/589-9363 |
| Schools: |
|
|
| District # 300 - 300 Cleveland Avenue, Carpentersville |
|
847/426-1300 |
| District #220 - 310 East James Street, Barrington |
|
847/381-6300 |
| Secretary of State ’s Office (Drivers License Information) |
|
847/697-2100 |
| U.S. Post Office (North end of the Meadowdale Shopping Center) |
|
847/426-6724 |
SELECTIVE SERVICE: You may register for the draft within five (5) days of your 18th birthday at the U.S. Post Office located in the Meadowdale Shopping Center.
VOTER REGISTRATION: You can register to vote with the Village Clerk at the Village Hall or the Dundee Township Public Library.
ANNUAL SCHEDULE OF MEETINGS
VILLAGE PRESIDENT AND BOARD OF TRUSTEES
BOARDS, COMMITTEES AND COMMISSIONS

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