General Information
 The services provided by the Fire Department are divided into four
main areas;
Fire Prevention
Emergency Medical Services
Public Education
Fire Suppression
Ambulance Fees
The ambulances that serve the residents and visitors of
Carpentersville are funded in part by user fees. These fees are charged
to anyone who uses the ambulance and is transported to an area hospital.
The Department and it’s Billing Company spend hours trying to collect
these fees. If you are transported to the hospital, you will receive a
bill. If you have insurance, please contact our Billing Company at
847-429-0571 and provide them your insurance information. We will bill
your insurance for you. If you do not have insurance, please pay your
bill promptly or call and make payment arrangements. It is important
that these fees are paid in a timely fashion. The fees are:
Resident — Basic Life Support-Transport: $250 plus mileage
Resident — Advanced Life Support-Transport: $350 plus mileage
Non-Resident — Advanced Life Support-Non-Transport: $600
Non-Resident — Basic Life Support Transport: $500 plus mileage
Non-Resident — Advance Life Support-Transport: $700 plus mileage
Mileage: $8.59 per mile
Need a copy of a fire or ambulance report? Here's how...
To obtain a copy of your fire or ambulance report, contact the
Carpentersville Fire Department Administrative Offices Monday-Friday
8:00 am - 5:00 pm at 847-426-2131. There is no charge for the report.
General advice if you think you have the flu:
If you are sick with the flu, you may be ill for a week or longer.
Please stay home, except if you need medical care or other necessities,
so you can get better and prevent others from getting ill. Drink plenty
of fluids and rest as much as possible. Avoid travel. Do not go to work
or school until at least 24 hours after your fever is gone. Your fever
should be gone without the use of fever-reducing medicine like
acetaminophen (Tylenol) and ibuprofen (Motrin), or antiviral
medications. Healthcare workers need to stay home for at least 7 days
after symptom onset. Wash your hands frequently with warm water and soap
or use a hand sanitizer. Cover your coughs and sneezes with a tissue or
the sleeve of your elbow.
In general, avoid contact with other people as much as possible to keep
from spreading your illness, especially those with one of the high-risk
chronic conditions listed below.
Who is at increased risk for flu complications?
Children younger than 5 years old – particularly children younger than 2
years old, adults 65 years of age or older and pregnant women.
Persons with chronic diseases of the lung (including asthma), heart
(except hypertension), kidney, liver, blood (including sickle cell
disease), brain or nervous system, muscles (particularly those that
cause difficulty with swallowing), or metabolism (including diabetes
mellitus); immunosuppressant (weakened immune system) including that
caused by medications or by HIV.
Persons younger than 19 years of age who are receiving long-term aspirin
therapy because of an increased risk for Reye syndrome.
What is influenza?
Influenza (also known as the flu) and
influenza H1N1 are both influenza viruses that can cause mild to severe
illness. Influenza usually comes on suddenly and typically includes
fever and cough or sore throat. Other symptoms may include headache,
extreme tiredness, runny or stuffy nose, or muscle aches. Nausea,
vomiting, and diarrhea are other flu symptoms and are typically more
common in children than adults.
Does everyone with the flu need to see a health care provide or
get tested and treated?
Most children and adults with the flu who are generally in good health
will recover without needing to visit a health care provider. Some
people may want to call their health care provider for advice on how to
care for the flu at home.
I think I have the flu. Can I get tested and treatment for H1N1
influenza or seasonal flu?
Testing and treatment is not needed or recommended for most children and
adults who get the flu. Antiviral medication is not currently
recommended except for people with the flu who are at higher risk for
complications (see below) or have severe illness.
Who needs to call or visit a health care provider ?
Children and adults who are ill and at high risk for flu complications
and people with more severe flu symptoms should call their regular
health care provider or go to an urgent care clinic or emergency
department if they cannot reach their health care provider. Whenever
possible, call your health care provider to get advice on whether you
need to be seen.
The best use of the emergency department is for individuals with
symptoms of serious illness needing urgent attention; or ill individuals
who are at increased risk for flu complications, and are unable to
contact a health care provider.
When should I see a medical provider or go to an emergency room
right away?
For children, emergency warning signs that need urgent medical attention
include:
Fast breathing or trouble breathing
Bluish or gray skin color (call 911 immediately)
Not drinking enough fluids
Severe or persistent vomiting
Not waking up or not interacting
Being so irritable that the child does not want to be held
Flu-like symptoms improve but then return with fever and worse cough
For adults, emergency warning signs that need urgent medical attention
include:
Difficulty breathing or shortness of breath
Pain or pressure in the chest or abdomen
Sudden dizziness
Confusion
Severe or persistent vomiting
Flu-like symptoms improve but then return with fever and worse cough
For additional information please visit the following websites:
Kane County Health
Department
Centers
for Disease Control and Prevention
www.flu.gov
Disposal of Compact Fluorescent Light (CFL) Bulbs
CFL bulbs contain small amounts of mercury, an essential ingredient
for CFL bulbs to produce light. While the amount of mercury inside a
CFL's glass tubing is only about 5 milligrams - roughly the amount that
would cover the tip of a ballpoint pen - it is still essential to handle
and recycle CFLs responsibly.
With another Smart Idea, ComEd has partnered with the Illinois
Environmental Protection Agency (IEPA) and ACE Hardware to recycle CFLs.
Just bring your used CFLs to any participating Ace Hardware store near
you. ACE will then dispose of your used CFLs in EPA-approved recycling
containers free of charge.
You can learn more about proper CFL disposal, or local facilities that
will accept your bulbs, by visiting www.Earth911.org or calling
1-800-CLEAN-UP .
In addition, Home Depot has also launched a national in-store CFL
recycling program, free at all its locations.
When to call 911; what you need to know
When you have a police/fire/medical emergency.
Provide the dispatcher the address you need help at.
Advise the dispatcher what you need, such as the fire or police
department.
Give your name and the phone number you are calling from.
What to do after you call 911?
There are several things you can do until emergency responders arrive.
These simple procedures will greatly aid the emergency responders and the
patient they are treating:
If you determine that the patient is pulseless and non-breathing, begin
cardiopulmonary resuscitation (CPR), but only if you have been trained
in this life saving technique.
Stay calm: do not get excited. This will reassure the patient that help
is on the way.
Make the patient as comfortable as possible.
Control whatever bleeding the you can (if the patient is bleeding).
Gather all the medication that the patient may be taking. This will help
Emergency Responders better determine the medical history of the
patient.
Move all furniture or obstacles out of the way so Emergency Responders
have easy access to the patient. Make sure all pets are secured.
Remember the time, this is very important.
When was the last time you talked to the patient?
How long has the medical condition existed?
How long has the person been unconscious?
Village Warning Siren Testing
The Emergency Management warning sirens are tested in the Village of
Carpentersville on the first Tuesday of each month between 9:45 and
10:00 am. The sirens are activated for one to two minute duration
compared to an actual emergency when the siren will sound until the
danger has passed. Please call Chief John Schulddt at 847-426-2131 if
you have any questions.
Odor Complaints in the Old Town Area
In an effort to assist in following up with odor complaints in the
area of old town and the chemical plants, Fire Chief John Schuldt would
like residents to contact him at 847-344-7300 when the odor is noticed
so a Fire Department representative can check the area and attempt to
locate the source.
When calling in an odor complaint, provide the location where you
smelled the odor, what the odor smelled like and weather conditions such
as rain, fog, etc… Please include a callback phone number so you can be
kept updated as to your complaint. If you are unable to call when you
are detecting the odor, you can email your complaint to
jaschuldt@vil.carpentersville.il.us.
Firefighter 9/11 Memorial
Watch the news coverage of the FireFighter 9/11 memorial as shown on
ABC7
9/11
Memorial Dedication Program
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